Request header
- Client:
- Bookkeeping period:
- Service scope:
- Request owner:
- Review owner:
- Final firm cutoff:
Plan when each bank statement, payroll report, processor file, or platform export normally becomes available, when to request it, and who owns the next action for a defined bookkeeping period. This is a source report request planning template, not an accounting calendar, month-end-close task calendar, automatic report fetch, or financial reporting calendar. The firm defines the pattern and timing; CollectCue does not detect external report availability or retrieve source reports.
A bookkeeping source report availability calendar records when each statement, report, or export normally becomes available and when the firm plans to request it for a specific bookkeeping period.
A firm can use a fixed monthly request date, source-availability timing, or a hybrid approach with a final firm cutoff. There is no universal best pattern: the choice depends on source timing, client behavior, service scope, and staff capacity.
Expected availability date ≠ client due date. The first is a planning estimate; the second is the requested client action. Uploaded ≠ received after staff review.
The visible template and copied text use one structured source. It contains placeholders only—no live client information, URLs, tokens, file names, or internal notes.
Use the calendar to make the next document-collection action observable without treating source availability as a product signal or a promise from the source system.
A firm-defined planning estimate for when a statement, report, or export normally becomes available. It is not an external-source detection field in CollectCue.
The date by which the client is asked to provide the requested item. It can follow the expected availability date and should remain separate from the staff review target.
The firm decides which sources, documents, timing, and owners belong in the request. Keep the plan specific enough that the next action is clear when the period begins.
Use this template when availability planning needs to happen before a client-period request opens. It is not a universal operating model for every bookkeeping engagement.
The calendar is a decision guide, not a universal operating schedule. Each option needs the firm’s own final cutoff and review capacity.
Use one recurring request date when the client reliably provides several reports together. It can be simple to operate, but may arrive before some source reports are normally available.
Plan each item around when that report normally becomes available. This can reduce premature requests, but it needs clearer item-level ownership and follow-up.
Use source-specific timing where it matters and a final firm cutoff to keep the period moving. The firm decides which reports use which pattern.
A monthly batch can suit lower-volume clients. Rolling weekly requests can suit a client with different report timings. Choose based on client volume, source timing, service scope, and staff capacity.
An availability reminder here is a firm planning concept, not an automatic source-detection reminder. Do not treat a report that is not yet expected or pending staff review as overdue; a needs reupload item may need a specific replacement request after review.
A source system and a document type answer different planning questions. Neither is a substitute for the other.
Record the client portal, provider, or system the firm expects the report to come from. This supports ownership and retrieval planning; it does not create an integration or connection.
Name the statement, transaction export, activity report, billing report, payout report, or other requested record. This supports a clear item description and review context.
Use the template’s planning fields for exceptions while keeping CollectCue’s request statuses limited to the actual workflow.
Record the provider or source, original request date, expected availability, last checked, next follow-up date, client contact, current blocker, and next owner. “Waiting on third party” is an operational note, not a native CollectCue status. The actual statuses are waiting on client, pending review, received, and needs reupload. CollectCue does not send provider messages, monitor providers, or manage provider service commitments.
A quarterly report does not automatically replace monthly source records. The firm decides whether quarterly consolidated, monthly incremental, or both are needed for the client and service scope. CollectCue does not automatically consolidate reports or carry timing forward.
Use these fields as planning prompts. Not all of them are native CollectCue fields; the firm may keep availability planning in its own template while using CollectCue for the request workflow.
A calendar note is not a request status. Keep the next owner clear, and do not add an overdue client reminder for a report that is not yet expected or is pending staff review.
Status: Planning note
Next owner: No overdue client reminder
Status: Waiting on client
Next owner: Client
Status: Pending review
Next owner: Staff
Status: Received
Next owner: Staff
Status: Needs reupload
Next owner: Client
Status: Received
Next owner: Request stays open
| Situation | Workflow status | Next owner |
|---|---|---|
| Not yet expected | Planning note | No overdue client reminder |
| Should be available, not uploaded | Waiting on client | Client |
| Uploaded | Pending review | Staff |
| Accepted after review | Received | Staff |
| Wrong, incomplete, or replacement needed | Needs reupload | Client |
| Received item while other items remain open | Received | Request stays open |
These examples use relative timing only. No source system, client, or platform follows the same schedule, and the firm should set the final timing for its own scope.
After the statement period closes; request after it normally appears.
After the requested range ends; state the custom date range in the item.
After the billing cycle closes; keep the statement period in the request.
After the final payroll run for the requested period.
After the relevant payout or report period completes.
After the reporting period ends; name the exact export and period.
This product walkthrough supports only the client-period request, item upload, and staff review workflow.
One recurring request can hold multiple requested items with client-period context. The screenshot does not show source monitoring or availability detection.
Product walkthrough — synthetic data
Keep timing assumptions, client actions, and staff review separate so the calendar remains a usable collection plan.
The calendar plans when to ask. These pages cover the client request and review actions that follow.
Use a client document request to organize items and the client-period context, then use a client upload and document review before an item is received. For wording, start from the document request form or the client document collection checklist. Use completion criteria before staff records an item as received, and closeout notes when the request needs a later record of what remains open.
These steps help a firm turn its own source timing assumptions into a client-period request. They do not monitor a source system or make an accounting decision.
These answers focus on source-report request planning and document collection workflow. They do not provide accounting advice, source-system guarantees, or automatic availability monitoring.
A bookkeeping source report availability calendar records when each statement, report, or export normally becomes available and when the firm plans to request it for a specific bookkeeping period.
No. The firm chooses the pattern based on source timing, client behavior, service scope, and staff capacity. A fixed monthly date, source-availability timing, or a hybrid approach can each fit different clients.
Expected availability is the team’s planning estimate for when a source report can normally be obtained. A client due date is the date the firm asks the client to provide it. The two dates can be different.
No. CollectCue does not monitor external source systems, detect report availability, or retrieve source reports. The firm defines the expected availability and request timing for its workflow.
Use pending review after an upload until staff reviews the requested item. Uploading does not mean the item is received, and received records the review decision rather than completion of bookkeeping work.
Name the exact bookkeeping period and the report or export needed, such as activity, billing, payout, transaction, custom-date CSV, or printable report. The firm decides whether that source record is sufficient for its scope.
Yes. One client-period request can contain multiple requested items, each with its own source system, document type, timing note, current status, and next owner.
Use planning fields for the provider or source, original request date, expected availability, last checked, current blocker, client contact, and next owner. A waiting-on-third-party note is an operational note, not a native CollectCue status.
No. The firm decides whether quarterly consolidated reporting, monthly incremental reporting, or both fit the client and service scope. CollectCue does not automatically consolidate reports or carry items forward.
CollectCue helps firms organize client-period requested items, uploads, review status, reupload needs, and reminders within one request workflow. The firm defines source availability and client timing.
Use these focused resources when a timing plan needs a close boundary, item-specific checklist, form, follow-up process, or a workflow feature page.
Use this after source reports arrive and document collection moves into the firm’s internal close work.
Open resourceUse this for the period, file, submission, and review details of one bank or card statement.
Open resourceUse this once a requested item is missing and the next client action needs a focused follow-up.
Open resourceDefine the observable review boundary before staff records a requested item as received.
Open resourceCopy a client-period form when the calendar needs to become a specific document request.
Open resourceSee the reminder workflow for request items that still need client action after their planned due date.
Open resourceCollectCue helps firms organize period-specific requested items, uploads, review status, reupload needs, and reminders within one request workflow. The firm defines source availability and client timing. CollectCue does not monitor external sources, retrieve source reports, detect availability, or calculate a schedule.