An ecommerce bookkeeping document request usually includes platform sales and payout reports, payment processor statements, refunds and fees, supplier invoices, inventory records, shipping and fulfillment bills, advertising reports, bank statements, and relevant tax or financing records. Shopify, Amazon, and other platforms may require different exports, so the checklist should match the client's actual sales channels and reporting period. Not every ecommerce client needs every platform section. Shopify and Amazon sections are optional variations; CollectCue tracks requests and review status, not ecommerce accounting, COGS, or tax liability.
Browse the resources hubCopy-ready request checklist
Copy this checklist for one ecommerce client and reporting period, then remove every platform, service, and record that does not apply.
Match the request to the platform, processor, and sales channels the client actually uses for the reporting period.
Request inventory and purchase records only when they are maintained and needed for the client's bookkeeping work.
Keep carrier, warehouse, and fulfillment costs tied to the reports or invoices that support the requested period.
Ask for the actual spend reports and invoices used by the ecommerce operation, not a generic list of advertising tools.
Use statements and reserve reports to identify the accounts and financing records that support sales and payout activity.
Request platform-provided tax records when relevant to the client and engagement; this checklist does not determine tax obligations.
Only request the reports used by the client's actual Shopify setup.
Amazon report names and availability can vary by marketplace and account setup.
Start with a client-period request, let the client use the request-specific upload flow, and keep each report open through staff review. Use requests versus email templates when deciding whether item status belongs in the workflow, and client portal versus upload link when choosing the client access model. For a restaurant's POS, delivery, inventory, and labor records, use the separate restaurant bookkeeping document checklist instead.
This page focuses on the source records an ecommerce business may be asked to provide. It is not a Shopify or Amazon accounting guide, inventory accounting procedure, or tax filing checklist.
Choose the sales, payout, inventory, shipping, advertising, banking, and tax records that match the client's actual platforms and period.
An uploaded payout report can still need staff review before the item is received, resolved, or the request is completed.
The checklist should tell a client exactly which platform, period, fee, payout, or fulfillment record is missing without asking for a generic data dump.
Use these visible steps to turn the industry list into one ecommerce client-period request without replacing the firm's accounting workflow.
These answers focus on collecting and reviewing ecommerce source records, not calculating accounting, COGS, sales tax, or tax liability.
The request commonly includes platform sales and payout reports, payment processor statements, fees and refunds, supplier and inventory records, shipping and fulfillment bills, advertising spend, bank statements, and relevant financing or tax records.
Include Shopify payout reports when Shopify Payments or another Shopify payout process is part of the client's actual setup and the report is needed for the requested period.
The right report depends on the marketplace and account configuration. Common requests include settlement, transaction, sales, refund, fee, advertising, inventory, reimbursement, lending, and platform tax reports when applicable.
Request inventory reports when they are maintained and needed for the engagement. Not every ecommerce client needs every platform section or every inventory record each month.
They can be supporting records when advertising spend needs to be identified for the period. Request the actual platform invoice or spend report rather than assuming one report fits every client.
No. CollectCue is a lightweight document request workflow. It does not replace QuickBooks, Xero, ecommerce accounting work, or professional accounting judgment.
No. A client can use a request-specific upload link without creating a CollectCue account.
No. An uploaded report may still need staff review. Keep the item distinct from received or resolved until the current review process accepts it.
Use the broader resources for request setup, messages, and follow-up while keeping this page focused on ecommerce records.
Start with the general recurring bookkeeping records before selecting ecommerce-specific reports.
Open resourceTurn the selected reports into a client-period request with a due date, owner, status, and review step.
Open resourceSend exact follow-up wording for a missing payout, fee, inventory, or fulfillment record.
Open resourceKeep broader close procedures separate from this source-document collection list.
Open resourceApply a repeatable staff handoff and follow-up process after sending the request.
Open resourceUse CollectCue to create client-period requests, send a request-specific upload link, track unresolved reports, and review submitted files without turning the process into a full practice management rollout.
